Terms & Conditions
PROGRAMME: RockSeries is an independent educational programme and digital learning platform. It provides bilingual (Afrikaans & English) CAPS-aligned learning resources, lessons, activities, assessments, progress tracking and academic progress reports for supported grade levels. RockSeries is not a public or independent school, and this application is not an application for school enrolment or government home-education registration.
PARENT / GUARDIAN RESPONSIBILITY: If I choose home education for my child, I remain responsible for directing and supervising the home-education programme and for meeting the legal requirements that apply to my child, including provincial registration where applicable, suitable learning resources, monitoring progress and required assessment arrangements. I confirm that all information provided in this application is true and correct.
PRIVACY: RockSeries collects and stores personal information for programme administration, educational support, billing and account support. Information may be shared with a Learning Support Centre or tutor only where the parent has authorised that access, or where disclosure is otherwise required by law.
LEARNING SUPPORT: I may independently appoint a tutor or Learning Support Centre to provide supervision, tutorial assistance or other educational support. Any such provider acts as a support provider selected by me and does not become the learner's school merely because it has authorised access to RockSeries. I remain responsible for ensuring that my learning arrangement complies with applicable law.
LEARNING SUPPORT CENTRES: Unless expressly stated otherwise, Learning Support Centres are independent service providers and are not owned, managed or operated by RockSeries. Each provider remains responsible for its own premises, staffing, supervision, services and legal compliance.
PROGRESS DATA: I consent to my child's learning and assessment data being captured on the RockSeries platform. Where I nominate a Learning Support Centre or tutor, I may authorise RockSeries to make relevant progress information available to that provider for learning-support purposes.
REPORTING: RockSeries Academic Progress Reports are platform-generated records of work and assessments completed on RockSeries. They are not school enrolment certificates, government home-education registration certificates, statutory assessor reports, promotion certificates or National Senior Certificate results.
COMMUNICATION: I agree to receive communication from RockSeries regarding my child's account, platform updates, and important notices via email and/or WhatsApp.
FIXED TERM: The RockSeries subscription is offered as a 12-month fixed-term agreement, subject to the consumer's rights under the Consumer Protection Act and other applicable law.
PAYMENT: Monthly fee is R500 per child. Payment via debit order is preferred. If paying by EFT, payment must reflect in the RockSeries account by the 1st of each month. Late or missing payment will result in account suspension. No cash to agents — pay only to the official bank account.
DEBIT ORDER: If a debit order is returned unpaid, you will be notified and given the opportunity to make alternative arrangements. Repeated returns may result in account suspension.
CANCELLATION: A consumer may cancel a fixed-term subscription by giving RockSeries at least 20 business days' notice in writing or another recordable form. Amounts owing up to the effective cancellation date remain payable. Where permitted by the Consumer Protection Act, RockSeries may charge a reasonable cancellation penalty having regard to the circumstances of the agreement. Any renewal or continuation after the fixed term will be handled in accordance with applicable consumer law.
SUPPORT: Technical support is available via email: support@rockseries.co.za or WhatsApp: 083 301 8159.
I hereby declare that I have read, understood, and agreed to the above terms and conditions.